If your C++ software has to run 24/7 on some server rack at your customer’s data center, it has to meet not only all the user requirements, but also requirements that come from you as developer. When your customer calls you about some “problems”, “strange behaviours”, or even crashes, you must be able to detect what went wrong. Fast!
One means to this end is of course logging. But if your application crashes, nothing beats a decent stacktrace :-)
Google’s breakpad library comes in very handy here because it provides very easy crash reporting. Even if your process has 2 gigs of virtual memory, breakpad shrinks that ‘core dump’ down to a couple of megs.
Breakpad pulls that trick off by using so-called symbol files that you have to generate for each compiled binary (executable or shared library). These symbol files together with the breakpad dump file that is created at crash time are then used to recreate the stacktrace.
Because every compilation creates different binaries, dump file and symbol files need to be ‘based on’ exactly the same binaries.
This is where you can let your CI system do some work for you. At one of our customers we use Jenkins not only for the usual automatic builds and tests after each check-in but also for release builds that go into production.
At the end of each build, breakpad’s symbol dumper runs over all compiled executables and libraries and generates the symbol files. These are then archived together with the compiled binaries.
Now we are prepared. Whenever some customer sends us a dump file, we can just easily pull out the symbol files corresponding to the software version that runs at this customer and let breakpad do its magic…